Shipping Policy

Last Updated: September 2026

At Vaelo Home, we are committed to providing a smooth and reliable shopping experience from the moment you place your order to the moment it arrives at your door. We offer free shipping on all orders within the United States, with no minimum purchase required.

Shipping Locations

This Shipping Policy applies to orders shipped within the:

United States

At this time, our standard shipping services are available to eligible addresses within the United States.

Delivery Times

Below are our estimated shipping and delivery timelines:

Order Cutoff Time:
5:00 PM (Pacific Time), Monday–Friday
Orders placed before 5:00 PM will begin processing the same business day. Orders placed after 5:00 PM, on weekends, or on holidays will begin processing the next business day.

Order Handling Time:
1–2 business days (Monday–Friday)
Once your order has been processed, it will be prepared for shipment and handed over to one of our shipping carriers.

Transit Time:
6–8 business days (Monday–Friday)

Estimated Delivery Time:
Most orders are expected to arrive within 7–10 business days from the date of purchase.

Please note that delivery times are estimates and may occasionally vary due to carrier delays, weather conditions, holidays, high order volumes, or other circumstances outside of our control.

Carrier Services

Vaelo Home works with reliable shipping carriers to deliver orders throughout the United States. Depending on your order and delivery location, your package may be shipped through carriers such as:

• USPS
• UPS
• FedEx

The carrier used for your order may vary depending on availability and destination.

Shipping Costs

Free Shipping:
We provide free standard shipping on all eligible orders within the United States, with no minimum order value required.

Any additional shipping options or applicable charges, if available, will be clearly displayed during checkout before your order is completed.

Delivery Issues

If your package is delayed, lost, or you experience another issue with your delivery, please contact our customer support team as soon as possible.

Our team will be happy to assist you in reviewing the shipment and determining the appropriate next steps.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

You can also monitor the status of your shipment through our Order Tracking Page:

[Order Tracking Page]

Please allow some time for your tracking information to update after receiving your shipping confirmation.

Changes to This Policy

Vaelo Home reserves the right to update or modify this Shipping Policy when necessary. Any changes will be reflected on this page along with an updated Last Updated date.

We encourage customers to review this policy periodically to stay informed about our current shipping practices.

Questions?

For additional information about shipping, delivery, or your order, please visit our FAQ Page:

[FAQ Page]

You may also contact our customer support team using the information below.

Contact Information

Store Name: Vaelo Home
Address: 310 16th Ave, Seattle, WA 98122, United States
Email: info@vaelohome.com
Phone: +1 (206) 385-4180

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM (Pacific Time)

Response Time:
We aim to respond to all customer inquiries within 1–2 business days.